Things I'd like to accomplish as an artist, #2

To create characters, both heroic AND villainous, who readers will love and defend; but these will be characters who the audience will, in equal measure, become angry with, pity, question, and challenge. To characterize these fictional personalities as if they were the reader's friends who have made bad decisions or ignorant mistakes which readers are invested emotionally in seeing righted and rectified, and for which the characters can be forgiven and redeemed.